Which listening behavior is demonstrated by encouraging a client to continue speaking with prompts like "go on"?

Which listening behavior is demonstrated by encouraging a client to continue speaking with prompts like "go on"?

• A. Respond
• B. Paraphrase
• C. Reflective listening
• D. Active listening

Answer: (A)

Promoting continued speech by the listener signals engagement and invites more detail. When you say “go on,” you acknowledge what was said and encourage the client to elaborate, keeping the conversation moving and helping you gather richer information. This is a responding behavior—your reply to the client’s input seeks to advance the dialogue. It isn’t paraphrasing, which would restate the same words in your own terms; it isn’t reflective listening, which would mirror the client’s feelings or meaning. It also isn’t the full range of active listening, which includes a mix of verbal and nonverbal cues, summarizing, and clarifying questions. So using a prompt like “go on” specifically demonstrates responding that invites the client to share more.

Promoting continued speech by the listener signals engagement and invites more detail. When you say “go on,” you acknowledge what was said and encourage the client to elaborate, keeping the conversation moving and helping you gather richer information. This is a responding behavior—your reply to the client’s input seeks to advance the dialogue. It isn’t paraphrasing, which would restate the same words in your own terms; it isn’t reflective listening, which would mirror the client’s feelings or meaning. It also isn’t the full range of active listening, which includes a mix of verbal and nonverbal cues, summarizing, and clarifying questions. So using a prompt like “go on” specifically demonstrates responding that invites the client to share more.